Comments on: Building a Culture of Innovation. Literally. http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/ Great customer experiences and what it takes to pull them off Sun, 20 Jul 2008 15:46:27 +0000 http://wordpress.org/?v=2.5 By: Building a Culture of Innovation Part II at Experience Matters http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-629 Building a Culture of Innovation Part II at Experience Matters Sun, 02 Mar 2008 17:58:13 +0000 http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-629 [...] a recent post which I titled “Building A Culture of Innovation. Literally” I began documenting a small project in the Chicago office which I was hoping would become a [...] […] a recent post which I titled “Building A Culture of Innovation. Literally” I began documenting a small project in the Chicago office which I was hoping would become a […]

]]> By: David Armano http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-587 David Armano Thu, 21 Feb 2008 21:00:37 +0000 http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-587 Peyton, would love to see the before/after photos. Send them to davida@criticalmass.com Peyton, would love to see the before/after photos. Send them to davida@criticalmass.com

]]> By: Peyton http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-585 Peyton Wed, 20 Feb 2008 21:34:38 +0000 http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-585 David - Great post. We have come to similar observations about our office space here in Colorado. That is, the conference room/desk dynamic is rather limiting; something has been missing with respect to organic collaboration. We are revamping a neglected area and turning it into a creative ideation space. Perhaps most of all, the redesign has led me to think about furniture and other structures that naturally lend themselves to collaboration - an element critical to agency culture. I'll send you "before and after" photos when we're done. David -
Great post. We have come to similar observations about our office space here in Colorado. That is, the conference room/desk dynamic is rather limiting; something has been missing with respect to organic collaboration. We are revamping a neglected area and turning it into a creative ideation space. Perhaps most of all, the redesign has led me to think about furniture and other structures that naturally lend themselves to collaboration - an element critical to agency culture. I’ll send you “before and after” photos when we’re done.

]]> By: The Jolly Jetsetter http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-569 The Jolly Jetsetter Wed, 20 Feb 2008 01:13:08 +0000 http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-569 This post came at the right time, I am refitting my office in Beijing! This post came at the right time, I am refitting my office in Beijing!

]]> By: David Armano http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-566 David Armano Tue, 19 Feb 2008 05:25:58 +0000 http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-566 "Now, don’t forget to install a minibar." We've already got one picked out Tim. ;-) “Now, don’t forget to install a minibar.”

We’ve already got one picked out Tim. ;-)

]]> By: Tim Brunelle http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-565 Tim Brunelle Tue, 19 Feb 2008 04:50:37 +0000 http://experiencematters.criticalmass.com/2008/02/18/building-a-culture-of-innovation-literally/#comment-565 David, In the 1980s, legend had it the entire Hill Holiday creative department would show up for work, then quickly relocate to Jason's, a bar down the street. The rest of the agency knew to call them there. Pat Fallon's book, Juicing the Orange, credits a non-official role in most agencies (basically, the social organizer) as one well worth nurturing officially. And there's an old adage about building a university: If you could only build one building, make it a cafeteria where the students could hang out and teach each other. "Social Infrastructure" (physical and personal) definitely matters. Now, don't forget to install a minibar. Tim David,

In the 1980s, legend had it the entire Hill Holiday creative department would show up for work, then quickly relocate to Jason’s, a bar down the street. The rest of the agency knew to call them there.

Pat Fallon’s book, Juicing the Orange, credits a non-official role in most agencies (basically, the social organizer) as one well worth nurturing officially.

And there’s an old adage about building a university: If you could only build one building, make it a cafeteria where the students could hang out and teach each other.

“Social Infrastructure” (physical and personal) definitely matters.

Now, don’t forget to install a minibar.

Tim

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