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	<title>Comments on: Micro-Interactions in The Real World</title>
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	<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/</link>
	<description>Great customer experiences and what it takes to pull them off</description>
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		<title>By: Eric Karofsky</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1667</link>
		<dc:creator>Eric Karofsky</dc:creator>
		<pubDate>Fri, 27 Jun 2008 15:54:49 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1667</guid>
		<description>David: 

Nice post. I took note of the comment: 
  &quot;But extraordinary experiences which engage users in a 2.0 wold are built upon the seemingly infinite interactions we have with brands and each other.&quot; 

re: competing firms, how do you manage it? i.e. while we are all in this together, as you point out, how do we collaborate, yet maintain independence? 

I look forward to talking with you.

-Eric</description>
		<content:encoded><![CDATA[<p>David: </p>
<p>Nice post. I took note of the comment:<br />
  &#8220;But extraordinary experiences which engage users in a 2.0 wold are built upon the seemingly infinite interactions we have with brands and each other.&#8221; </p>
<p>re: competing firms, how do you manage it? i.e. while we are all in this together, as you point out, how do we collaborate, yet maintain independence? </p>
<p>I look forward to talking with you.</p>
<p>-Eric</p>
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		<title>By: betaBonnie</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1665</link>
		<dc:creator>betaBonnie</dc:creator>
		<pubDate>Thu, 26 Jun 2008 15:47:08 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1665</guid>
		<description>David, sorry to have implied that being with our own peers or getting coffee from Starbucks isn&#039;t the real world. It is our real world. Just as others have their real worlds -- an infinite number of real, parallel worlds that we can travel to and from at will.  Golly, just like the web!

best,

betaBonnie</description>
		<content:encoded><![CDATA[<p>David, sorry to have implied that being with our own peers or getting coffee from Starbucks isn&#8217;t the real world. It is our real world. Just as others have their real worlds &#8212; an infinite number of real, parallel worlds that we can travel to and from at will.  Golly, just like the web!</p>
<p>best,</p>
<p>betaBonnie</p>
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		<title>By: Out to Pasture &#187; Blog Archive &#187; Social Media Marketing: think agile software</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1663</link>
		<dc:creator>Out to Pasture &#187; Blog Archive &#187; Social Media Marketing: think agile software</dc:creator>
		<pubDate>Wed, 25 Jun 2008 17:53:58 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1663</guid>
		<description>[...] Experience Matters, David Armano writes, &#8220;one of the biggest challenges agencies face is that marketing [...]</description>
		<content:encoded><![CDATA[<p>[...] Experience Matters, David Armano writes, &#8220;one of the biggest challenges agencies face is that marketing [...]</p>
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		<title>By: David Armano</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1662</link>
		<dc:creator>David Armano</dc:creator>
		<pubDate>Wed, 25 Jun 2008 14:27:42 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1662</guid>
		<description>&quot;Therefore I would say that nothing is dying, but the evolution of the browser and the web page is at such a mature stage that consumers and marketers alike are acknowledging the strengths and weaknesses&quot;

Yes Helge, I agree. When folks like Steve Rubel or myself say something is &quot;dead&quot;—we know it isnt.  We just want to capture people&#039;s attention because we believe in the importance of something.</description>
		<content:encoded><![CDATA[<p>&#8220;Therefore I would say that nothing is dying, but the evolution of the browser and the web page is at such a mature stage that consumers and marketers alike are acknowledging the strengths and weaknesses&#8221;</p>
<p>Yes Helge, I agree. When folks like Steve Rubel or myself say something is &#8220;dead&#8221;—we know it isnt.  We just want to capture people&#8217;s attention because we believe in the importance of something.</p>
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		<title>By: Helge Tennø</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1661</link>
		<dc:creator>Helge Tennø</dc:creator>
		<pubDate>Tue, 24 Jun 2008 21:46:48 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1661</guid>
		<description>Hi, excellent blog David, I would like to ad a comment to the discussion regarding the “death” of the web page: 

Technology seldom dies, but it finds a role. 

As an example: Radio has gone from a technology from which ALL live media was consumed, and an instrument the family gathered around, to a more clearly defined role (In Norway mainly in the car and as background at the workplace). The TV is about to do the same.

The Internet is also in a defining stage of it’s life cycle, where communicators, brand managers and marketers etc. are getting more and more aware of it’s advantages and it’s weaknesses and deciding that the possibility to market through digital channels is a lot broader than just through this one channel – and therefore allocating it more focused and specified marketing activities – the same with consumers.

Therefore I would say that nothing is dying, but the evolution of the browser and the web page is at such a mature stage that consumers and marketers alike are acknowledging the strengths and weaknesses and dividing it’s budgets into different activities based on what we want to achieve.

Do you agree? :o)

Best regards 
Helge
- Norway</description>
		<content:encoded><![CDATA[<p>Hi, excellent blog David, I would like to ad a comment to the discussion regarding the “death” of the web page: </p>
<p>Technology seldom dies, but it finds a role. </p>
<p>As an example: Radio has gone from a technology from which ALL live media was consumed, and an instrument the family gathered around, to a more clearly defined role (In Norway mainly in the car and as background at the workplace). The TV is about to do the same.</p>
<p>The Internet is also in a defining stage of it’s life cycle, where communicators, brand managers and marketers etc. are getting more and more aware of it’s advantages and it’s weaknesses and deciding that the possibility to market through digital channels is a lot broader than just through this one channel – and therefore allocating it more focused and specified marketing activities – the same with consumers.</p>
<p>Therefore I would say that nothing is dying, but the evolution of the browser and the web page is at such a mature stage that consumers and marketers alike are acknowledging the strengths and weaknesses and dividing it’s budgets into different activities based on what we want to achieve.</p>
<p>Do you agree? <img src='http://experiencematters.criticalmass.com/wp-includes/images/smilies/icon_surprised.gif' alt=':o' class='wp-smiley' /> )</p>
<p>Best regards<br />
Helge<br />
- Norway</p>
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		<title>By: Widget stitching makes for artificial anticipation</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1660</link>
		<dc:creator>Widget stitching makes for artificial anticipation</dc:creator>
		<pubDate>Tue, 24 Jun 2008 21:29:16 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1660</guid>
		<description>[...] this one from Experience Matters and Advertising Age:  &#8220;The title was “Micro Interactions: Can portable experiences go [...]</description>
		<content:encoded><![CDATA[<p>[...] this one from Experience Matters and Advertising Age:  &#8220;The title was “Micro Interactions: Can portable experiences go [...]</p>
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		<title>By: David Armano</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1657</link>
		<dc:creator>David Armano</dc:creator>
		<pubDate>Tue, 24 Jun 2008 04:25:58 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1657</guid>
		<description>bonnie, 

I wrote very similar thoughts in how to create compassionate desingers. It&#039;s important to get out of our familiar routines as you&#039;ve outlined, but that doesn&#039;t mean that being in the company of peers isn&#039;t the real world. Starbucks is just as real as Dunkin Doughnuts. Getting outbof the office isn&#039;t the same thing as getting out of our comfort zones. But its still nice (and real) :-)</description>
		<content:encoded><![CDATA[<p>bonnie, </p>
<p>I wrote very similar thoughts in how to create compassionate desingers. It&#8217;s important to get out of our familiar routines as you&#8217;ve outlined, but that doesn&#8217;t mean that being in the company of peers isn&#8217;t the real world. Starbucks is just as real as Dunkin Doughnuts. Getting outbof the office isn&#8217;t the same thing as getting out of our comfort zones. But its still nice (and real) <img src='http://experiencematters.criticalmass.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>By: betaBonnie</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1656</link>
		<dc:creator>betaBonnie</dc:creator>
		<pubDate>Tue, 24 Jun 2008 03:19:59 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1656</guid>
		<description>&gt;get outside of the office, go out into the real world. &lt; 

David, I&#039;m as involved and passionate about  micro-interactions as most who read your blog, but
let us continually remind ourselves that peers and industry colleagues are but a tiny segment of the real world. 

Shop for groceries at Wal-Mart on Sunday morning.

Eat dinner at McDonald&#039;s on a Wednesday night. 
(It&#039;s the weekday night that most divorced dads have visitation rights.)

Get your morning coffee at Dunkin&#039; Donuts or 7-11 instead of Starbucks. 

Find ways that micro-interactions can benefit the masses, and the acceptance factor will spread faster.  

betaBonnie</description>
		<content:encoded><![CDATA[<p>&gt;get outside of the office, go out into the real world. &lt; </p>
<p>David, I&#8217;m as involved and passionate about  micro-interactions as most who read your blog, but<br />
let us continually remind ourselves that peers and industry colleagues are but a tiny segment of the real world. </p>
<p>Shop for groceries at Wal-Mart on Sunday morning.</p>
<p>Eat dinner at McDonald&#8217;s on a Wednesday night.<br />
(It&#8217;s the weekday night that most divorced dads have visitation rights.)</p>
<p>Get your morning coffee at Dunkin&#8217; Donuts or 7-11 instead of Starbucks. </p>
<p>Find ways that micro-interactions can benefit the masses, and the acceptance factor will spread faster.  </p>
<p>betaBonnie</p>
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		<title>By: David Armano</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1655</link>
		<dc:creator>David Armano</dc:creator>
		<pubDate>Mon, 23 Jun 2008 21:55:31 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1655</guid>
		<description>Sorry we missed as well Eric. I would have fiddled more with Twitter as our panel was going, but I had to do that whole moderator thing...  :)</description>
		<content:encoded><![CDATA[<p>Sorry we missed as well Eric. I would have fiddled more with Twitter as our panel was going, but I had to do that whole moderator thing&#8230;  <img src='http://experiencematters.criticalmass.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Erik</title>
		<link>http://experiencematters.criticalmass.com/2008/06/23/micro-interactions-in-the-real-world/comment-page-1/#comment-1653</link>
		<dc:creator>Erik</dc:creator>
		<pubDate>Mon, 23 Jun 2008 19:23:30 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=320#comment-1653</guid>
		<description>Dave,

I didn&#039;t get a chance to say hi at the Expo but I caught the panel and i thought the Twitter post was most relevent. 

“Shit!! I mean …if there are no Websites, where will we put the Widgets?”

In my mind, Hall’s point was well taken. In our rush to emphasize fragmentation and dissemination—we can’t forget that simple Websites, yes W-E-B S-I-T-E-S are, in fact the distribution model. 

My Project is built around a network of contextually related domains/websites as platform model and is outlined here: 

www.widgetlocker.com</description>
		<content:encoded><![CDATA[<p>Dave,</p>
<p>I didn&#8217;t get a chance to say hi at the Expo but I caught the panel and i thought the Twitter post was most relevent. </p>
<p>“Shit!! I mean …if there are no Websites, where will we put the Widgets?”</p>
<p>In my mind, Hall’s point was well taken. In our rush to emphasize fragmentation and dissemination—we can’t forget that simple Websites, yes W-E-B S-I-T-E-S are, in fact the distribution model. </p>
<p>My Project is built around a network of contextually related domains/websites as platform model and is outlined here: </p>
<p><a href="http://www.widgetlocker.com" rel="nofollow">http://www.widgetlocker.com</a></p>
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