http://experiencematters.criticalmass.com/2008/07/02/as-social-networking-goes-mainstream-expect-business-as-usual/ great customer experiences and what it takes to pull them off Wed, 06 Apr 2011 13:02:52 +0000 hourly 1 http://wordpress.org/?v=3.1 http://experiencematters.criticalmass.com/2008/07/02/as-social-networking-goes-mainstream-expect-business-as-usual/#comment-775 Josh Chambers Fri, 25 Jul 2008 04:07:29 +0000 http://experiencematters.criticalmass.com/?p=325#comment-775 Sad, but true. I also think this speaks to social media in a broader sense. It's not the miracle cure to businesses. While powerful when used well, it is still at its core -- as you say -- business as usual in so many ways. Sad, but true. I also think this speaks to social media in a broader sense. It’s not the miracle cure to businesses. While powerful when used well, it is still at its core — as you say — business as usual in so many ways.

]]> http://experiencematters.criticalmass.com/2008/07/02/as-social-networking-goes-mainstream-expect-business-as-usual/#comment-774 Theron N Thu, 03 Jul 2008 00:38:21 +0000 http://experiencematters.criticalmass.com/?p=325#comment-774 So true. As anything goes mainstream, advertisers will jump on-board. Most people will never remember the days when there wasn't any spam, because they arrive after the advertisers get there. It's the normal course for any business lifecycle. So true. As anything goes mainstream, advertisers will jump on-board. Most people will never remember the days when there wasn’t any spam, because they arrive after the advertisers get there. It’s the normal course for any business lifecycle.

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