Comments on: Social Networks & The Customer Experience http://experiencematters.criticalmass.com/2008/08/26/social-networks-the-customer-experience/ great customer experiences and what it takes to pull them off Wed, 06 Apr 2011 13:02:52 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Allain http://experiencematters.criticalmass.com/2008/08/26/social-networks-the-customer-experience/#comment-798 Allain Sat, 03 Oct 2009 01:50:55 +0000 http://experiencematters.criticalmass.com/?p=335#comment-798 cool pics http://www.magarchive.tcu.edu/articles/2007-03-AN3.asp cool pics http://www.magarchive.tcu.edu/articles/2007-03-AN3.asp

]]> By: David Armano http://experiencematters.criticalmass.com/2008/08/26/social-networks-the-customer-experience/#comment-797 David Armano Sat, 13 Sep 2008 22:22:00 +0000 http://experiencematters.criticalmass.com/?p=335#comment-797 Camilo, My understanding is that Frank started doing it on his own and now it's essentially his job. My guess is we'll see more people if this proves to be successful. Camilo,

My understanding is that Frank started doing it on his own and now it’s essentially his job. My guess is we’ll see more people if this proves to be successful.

]]> By: Camilo http://experiencematters.criticalmass.com/2008/08/26/social-networks-the-customer-experience/#comment-796 Camilo Sun, 07 Sep 2008 04:14:31 +0000 http://experiencematters.criticalmass.com/?p=335#comment-796 Amazing how human interaction can go digital. So great to find help in the rarest of places. I just wonder if they (Comcast) have a team assigned to that group or if it really came out of their employees' hearts. Good nonetheless. Amazing how human interaction can go digital. So great to find help in the rarest of places.

I just wonder if they (Comcast) have a team assigned to that group or if it really came out of their employees’ hearts. Good nonetheless.

]]>