http://experiencematters.criticalmass.com/2008/09/18/thoughts-from-web-20-nyc/ great customer experiences and what it takes to pull them off Wed, 06 Apr 2011 13:02:52 +0000 hourly 1 http://wordpress.org/?v=3.1 http://experiencematters.criticalmass.com/2008/09/18/thoughts-from-web-20-nyc/#comment-809 Brian Solis Thu, 18 Sep 2008 21:34:40 +0000 http://experiencematters.criticalmass.com/?p=346#comment-809 David, thanks for being there and thank you for the kind words. It was incredible to have finally met you in person! David, thanks for being there and thank you for the kind words. It was incredible to have finally met you in person!

]]> http://experiencematters.criticalmass.com/2008/09/18/thoughts-from-web-20-nyc/#comment-808 Alice Yoo Thu, 18 Sep 2008 16:34:41 +0000 http://experiencematters.criticalmass.com/?p=346#comment-808 Thank you so much for giving us an inside look at the conference! Great takeaways! I also loved your radio bit. Thank you so much for giving us an inside look at the conference! Great takeaways! I also loved your radio bit.

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