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	<title>Comments on: It&#039;s Not a Wheel.  It&#039;s a Carousel.</title>
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	<link>http://experiencematters.criticalmass.com/2008/10/02/its-not-a-wheel-its-a-carousel/</link>
	<description>great customer experiences and what it takes to pull them off</description>
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		<title>By: Features versus story</title>
		<link>http://experiencematters.criticalmass.com/2008/10/02/its-not-a-wheel-its-a-carousel/#comment-822</link>
		<dc:creator>Features versus story</dc:creator>
		<pubDate>Sun, 12 Oct 2008 15:08:35 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=353#comment-822</guid>
		<description>[...] Shamberg from Experience Matter did a wonderful post on the &#8220;theater&#8221; aspect of digital marketing the other week, and posted the Mad Men: The Carousel video from youtube which excellently [...]</description>
		<content:encoded><![CDATA[<p>[...] Shamberg from Experience Matter did a wonderful post on the &#8220;theater&#8221; aspect of digital marketing the other week, and posted the Mad Men: The Carousel video from youtube which excellently [...]</p>
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		<title>By: Aaron Goldman</title>
		<link>http://experiencematters.criticalmass.com/2008/10/02/its-not-a-wheel-its-a-carousel/#comment-821</link>
		<dc:creator>Aaron Goldman</dc:creator>
		<pubDate>Sun, 05 Oct 2008 14:08:13 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=353#comment-821</guid>
		<description>Amen, Shammy.

The episode that really drove your point #3 home for me was when the Sterling Cooper gang presented a plan to their department store client (you know the one where Draper shtoops the daughter of the store&#039;s owner) and instead of presenting ad creative or media flowcharts, they talk about redesigning the store layout and putting a fancy restaurant on the main floor.

My lessons learned from that show:

1. Good ideas can and should come from anywhere.
2. Don&#039;t limit your thinking to what the brief asks for.
3. Don&#039;t shtoop the client... that never ends well.</description>
		<content:encoded><![CDATA[<p>Amen, Shammy.</p>
<p>The episode that really drove your point #3 home for me was when the Sterling Cooper gang presented a plan to their department store client (you know the one where Draper shtoops the daughter of the store&#8217;s owner) and instead of presenting ad creative or media flowcharts, they talk about redesigning the store layout and putting a fancy restaurant on the main floor.</p>
<p>My lessons learned from that show:</p>
<p>1. Good ideas can and should come from anywhere.<br />
2. Don&#8217;t limit your thinking to what the brief asks for.<br />
3. Don&#8217;t shtoop the client&#8230; that never ends well.</p>
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		<title>By: Helge Tennø</title>
		<link>http://experiencematters.criticalmass.com/2008/10/02/its-not-a-wheel-its-a-carousel/#comment-820</link>
		<dc:creator>Helge Tennø</dc:creator>
		<pubDate>Sun, 05 Oct 2008 08:21:50 +0000</pubDate>
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		<description>Hi Scott
Thank you for that magnificent post.

Sometimes we have to explain to people the difference between a tool and the idea/story (and which comes first). And this post, and that carousel clip from Madmen, will make our job doing that a million times easier... most excellent.</description>
		<content:encoded><![CDATA[<p>Hi Scott<br />
Thank you for that magnificent post.</p>
<p>Sometimes we have to explain to people the difference between a tool and the idea/story (and which comes first). And this post, and that carousel clip from Madmen, will make our job doing that a million times easier&#8230; most excellent.</p>
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