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	<title>Comments on: Digital Moms, Distributed Media &amp; Brands</title>
	<atom:link href="http://experiencematters.criticalmass.com/2009/02/03/digital-moms-distributed-media-brands/feed/" rel="self" type="application/rss+xml" />
	<link>http://experiencematters.criticalmass.com/2009/02/03/digital-moms-distributed-media-brands/</link>
	<description>Great customer experiences and what it takes to pull them off</description>
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		<title>By: BreneBoub</title>
		<link>http://experiencematters.criticalmass.com/2009/02/03/digital-moms-distributed-media-brands/comment-page-1/#comment-11119</link>
		<dc:creator>BreneBoub</dc:creator>
		<pubDate>Mon, 28 Sep 2009 03:31:35 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=428#comment-11119</guid>
		<description>Thank you for great post!</description>
		<content:encoded><![CDATA[<p>Thank you for great post!</p>
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		<title>By: anna</title>
		<link>http://experiencematters.criticalmass.com/2009/02/03/digital-moms-distributed-media-brands/comment-page-1/#comment-4512</link>
		<dc:creator>anna</dc:creator>
		<pubDate>Sun, 12 Apr 2009 13:53:48 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=428#comment-4512</guid>
		<description>Can you provide more information on this? i have read other websites that are on similar subjects.</description>
		<content:encoded><![CDATA[<p>Can you provide more information on this? i have read other websites that are on similar subjects.</p>
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		<title>By: A Running List of Sponsored Conversations</title>
		<link>http://experiencematters.criticalmass.com/2009/02/03/digital-moms-distributed-media-brands/comment-page-1/#comment-4275</link>
		<dc:creator>A Running List of Sponsored Conversations</dc:creator>
		<pubDate>Wed, 04 Mar 2009 01:57:32 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=428#comment-4275</guid>
		<description>[...] Let a mother who blogs use Mercedes GLK, and gift certificates were given to readers each [...]</description>
		<content:encoded><![CDATA[<p>[...] Let a mother who blogs use Mercedes GLK, and gift certificates were given to readers each [...]</p>
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		<title>By: Len Kendall</title>
		<link>http://experiencematters.criticalmass.com/2009/02/03/digital-moms-distributed-media-brands/comment-page-1/#comment-4162</link>
		<dc:creator>Len Kendall</dc:creator>
		<pubDate>Thu, 05 Feb 2009 21:07:29 +0000</pubDate>
		<guid isPermaLink="false">http://experiencematters.criticalmass.com/?p=428#comment-4162</guid>
		<description>The 500+ comments (currently at 937) are indeed a major source of insight for Mercedes-Benz and Critical Mass. To the delight of the brand and agency, Amy Allen Clark has offered to compile some of the most common questions in the comments section (gas mileage, baby seats, etc), send those to MB product managers to be answered, and then respond to her readers armed with information the brand has supplied back to her. 

From the perspective of CM Media, this is an incredibly positive sign and a testament to how a client&#039;s investment can be stretched further when a brand interacts fluidly with content and people. As the post mentions, this was a media buy (albeit one that doesn&#039;t fit the &quot;traditional model.&quot;) There were certain expectations that the blogger was asked to live up to but her offer to take things a step further and answer the questions of her readers was something that she recommended on her own. Amy offered to do this because she understands that her readers look to her for advice and regardless of the fact that Mercedes-Benz partnered with her on producing this content, she heeded the call from her audience to answer their questions. 

By being the smart blogger that she is and giving her readers the information they seek, the brand benefits as the conversation around the GLK continues. This formula is just a small example of the evolving role of media and how the planning process is becoming much less rigid. Traditionally, a campaign would cost &quot;X&quot; dollars to yield &quot;Y&quot; results and would live for &quot;Z&quot; time frame. 

By moving into distributed media, these variables are much more flexible and have a greater potential to benefit the brands that leverage them. Even if the dollars remain a controlled factor, the results are deeper and the time frame becomes essentially infinite as conversations, unlike display banners, do not get taken down.</description>
		<content:encoded><![CDATA[<p>The 500+ comments (currently at 937) are indeed a major source of insight for Mercedes-Benz and Critical Mass. To the delight of the brand and agency, Amy Allen Clark has offered to compile some of the most common questions in the comments section (gas mileage, baby seats, etc), send those to MB product managers to be answered, and then respond to her readers armed with information the brand has supplied back to her. </p>
<p>From the perspective of CM Media, this is an incredibly positive sign and a testament to how a client&#8217;s investment can be stretched further when a brand interacts fluidly with content and people. As the post mentions, this was a media buy (albeit one that doesn&#8217;t fit the &#8220;traditional model.&#8221;) There were certain expectations that the blogger was asked to live up to but her offer to take things a step further and answer the questions of her readers was something that she recommended on her own. Amy offered to do this because she understands that her readers look to her for advice and regardless of the fact that Mercedes-Benz partnered with her on producing this content, she heeded the call from her audience to answer their questions. </p>
<p>By being the smart blogger that she is and giving her readers the information they seek, the brand benefits as the conversation around the GLK continues. This formula is just a small example of the evolving role of media and how the planning process is becoming much less rigid. Traditionally, a campaign would cost &#8220;X&#8221; dollars to yield &#8220;Y&#8221; results and would live for &#8220;Z&#8221; time frame. </p>
<p>By moving into distributed media, these variables are much more flexible and have a greater potential to benefit the brands that leverage them. Even if the dollars remain a controlled factor, the results are deeper and the time frame becomes essentially infinite as conversations, unlike display banners, do not get taken down.</p>
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