http://experiencematters.criticalmass.com/2009/04/22/unintentional-advertising/ Great customer experiences and what it takes to pull them off Sun, 14 Mar 2010 15:16:02 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://experiencematters.criticalmass.com/2009/04/22/unintentional-advertising/comment-page-1/#comment-10075 Britain’s got Talent « Talk Digital Fri, 12 Jun 2009 15:08:29 +0000 http://experiencematters.criticalmass.com/?p=483#comment-10075 [...] “The mass majority of media that goes viral was not intended to be marketing.” The article on unintentional advertising from Critical Mass is worth a read! (even without David, they publish nice [...] [...] “The mass majority of media that goes viral was not intended to be marketing.” The article on unintentional advertising from Critical Mass is worth a read! (even without David, they publish nice [...]

]]> http://experiencematters.criticalmass.com/2009/04/22/unintentional-advertising/comment-page-1/#comment-6954 What is TV’s future role? « Ideas make the world go round Wed, 13 May 2009 13:39:03 +0000 http://experiencematters.criticalmass.com/?p=483#comment-6954 [...] Susan Boyle, which was made possible due to her exposure to an existing popular platform.   This article summarizes one of the panelist’s position clearly; metaphorically, TV as a medium becomes [...] [...] Susan Boyle, which was made possible due to her exposure to an existing popular platform.   This article summarizes one of the panelist’s position clearly; metaphorically, TV as a medium becomes [...]

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