http://experiencematters.criticalmass.com/2009/08/25/how-do-you-define-extraordinary/ great customer experiences and what it takes to pull them off Wed, 06 Apr 2011 13:02:52 +0000 hourly 1 http://wordpress.org/?v=3.1 http://experiencematters.criticalmass.com/2009/08/25/how-do-you-define-extraordinary/#comment-1239 Critical Mass Fri, 28 Aug 2009 17:21:21 +0000 http://experiencematters.criticalmass.com/?p=816#comment-1239 Thanks for the comments. Totally agree with you about extraordinary being subjective. It was amazing how different the objects were that people brought in, but what inspired the post was the fact that such clear common threads that emerged! Thanks for the comments. Totally agree with you about extraordinary being subjective. It was amazing how different the objects were that people brought in, but what inspired the post was the fact that such clear common threads that emerged!

]]> http://experiencematters.criticalmass.com/2009/08/25/how-do-you-define-extraordinary/#comment-1238 Legal Aid Thu, 27 Aug 2009 06:56:29 +0000 http://experiencematters.criticalmass.com/?p=816#comment-1238 The word extraordinary is subjective. It is up to the person to consider a thing or experience extraordinary depending on how it affects him or her. The word extraordinary is subjective. It is up to the person to consider a thing or experience extraordinary depending on how it affects him or her.

]]> http://experiencematters.criticalmass.com/2009/08/25/how-do-you-define-extraordinary/#comment-1237 Elizabeth Sealey - Customer Experience Consultant Wed, 26 Aug 2009 11:58:37 +0000 http://experiencematters.criticalmass.com/?p=816#comment-1237 I'd define it as doing more the essential. What the article picks up on though is that is in the majority of cases people just want the simple things doing well. I’d define it as doing more the essential. What the article picks up on though is that is in the majority of cases people just want the simple things doing well.

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