http://experiencematters.criticalmass.com/2009/09/01/someone-stole-my-bike-an-extraordinary-experience/ great customer experiences and what it takes to pull them off Wed, 06 Apr 2011 13:02:52 +0000 hourly 1 http://wordpress.org/?v=3.1 http://experiencematters.criticalmass.com/2009/09/01/someone-stole-my-bike-an-extraordinary-experience/#comment-1249 jooles Wed, 09 Sep 2009 19:30:04 +0000 http://experiencematters.criticalmass.com/?p=802#comment-1249 its nice to see that people can restore faith in humanity just as easily as they can take it away. I hope your bike comes back to you soon. its nice to see that people can restore faith in humanity just as easily as they can take it away. I hope your bike comes back to you soon.

]]> http://experiencematters.criticalmass.com/2009/09/01/someone-stole-my-bike-an-extraordinary-experience/#comment-1248 Postergal Fri, 04 Sep 2009 07:03:41 +0000 http://experiencematters.criticalmass.com/?p=802#comment-1248 Lessons are indeed learned in the hard way. In these times, you should never never leave things unattended even if they are locked. Lessons are indeed learned in the hard way. In these times, you should never never leave things unattended even if they are locked.

]]> http://experiencematters.criticalmass.com/2009/09/01/someone-stole-my-bike-an-extraordinary-experience/#comment-1247 James Thu, 03 Sep 2009 19:15:50 +0000 http://experiencematters.criticalmass.com/?p=802#comment-1247 What I can believe is that the Chicago PD actually showed up to help you! This would NEVER happen in Calgary, they just don't give a sh•t! Here's hoping you find your bicyclette! What I can believe is that the Chicago PD actually showed up to help you! This would NEVER happen in Calgary, they just don’t give a sh•t! Here’s hoping you find your bicyclette!

]]> http://experiencematters.criticalmass.com/2009/09/01/someone-stole-my-bike-an-extraordinary-experience/#comment-1246 Chrissie Wed, 02 Sep 2009 21:50:24 +0000 http://experiencematters.criticalmass.com/?p=802#comment-1246 LOVE this story. I hope you get your bike bike - I'm rooting for you! LOVE this story. I hope you get your bike bike – I’m rooting for you!

]]> http://experiencematters.criticalmass.com/2009/09/01/someone-stole-my-bike-an-extraordinary-experience/#comment-1245 don Tue, 01 Sep 2009 21:17:35 +0000 http://experiencematters.criticalmass.com/?p=802#comment-1245 ... as bad/bizarre as this experience was for you Heidi, it does crank up the motivation to be on top of customer service stuff. especially when a customer is in 'crisis' ... not that you were, but it was a challenging time. … as bad/bizarre as this experience was for you Heidi, it does crank up the motivation to be on top of customer service stuff. especially when a customer is in ‘crisis’ … not that you were, but it was a challenging time.

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