http://experiencematters.criticalmass.com/2009/10/19/ftc-publishes-new-guidelines/ great customer experiences and what it takes to pull them off Wed, 06 Apr 2011 13:02:52 +0000 hourly 1 http://wordpress.org/?v=3.1 http://experiencematters.criticalmass.com/2009/10/19/ftc-publishes-new-guidelines/#comment-1266 Cynthia Mealy Tue, 01 Dec 2009 19:27:11 +0000 http://experiencematters.criticalmass.com/?p=932#comment-1266 Thanks for this, it is very clear and understandable. Since I never offer anything to my clients for their testimonials and would not publish untypical results, this will give those of us who have always followed these ethics all the more credibility. Thanks for this, it is very clear and understandable. Since I never offer anything to my clients for their testimonials and would not publish untypical results, this will give those of us who have always followed these ethics all the more credibility.

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