Archive for the 'Compelling Experiences' Category

Green + Wired = Better Living Experience

Wired.com was kind enough to invite me to the opening of the Smart Home at the Museum of Science and Industry last week. In three words, I can sum up the entire experience: Green is Amazing. And the fact that technology is enabling the efficiencies, makes it all the more amazing.

To-date, I’ve been doing my part to go green, by reducing my consumption habits – in many cases, making sacrifices to save energy and resources. While my quality of life hasn’t been compromised, I can honestly say that the standard of living hasn’t increased because I recycle or use my own bags at the grocery store. The Smart Home, however, is employing technology to make life better.

(more…)

Having a Health-y Experience

My wife had experienced strange (and very uncomfortable) abdominal pains for a number of years. No one could ever properly diagnose it. Every time the pain flared up, she’d trundle off to a clinic, they’d run a couple of tests (which would always be inconclusive), and a couple of days later it would disappear again. Painful and frustrating, since the obvious conclusions were that no one was reading the history of what was happening, and we both knew it would come back again.

Finally, last December (during another bout of pain), she lucked out and got in to see her long-time doctor. (Yes, read that sentence again. I said “lucked out” to see her own doctor. But I digress.) After recounting the last few years of goings-on, the doctor recommended something a little different. A new test revealed acute appendicitis.

Photo from fgfathome on Flickr

In all of this running around, one thing struck me as being so backwards that I was amazed that someone didn’t accidentally remove, say, my wife’s spleen. Everyone communicated verbally. Is it just me, or did we suddenly regress 100 years?

(more…)

Read comments (5)

Experience Matters Turns 100. What Have We Learned?

So, we’ve reached a bit of a milestone here at Experience Matters by reaching 100 posts. And what have we learned? Well, quite frankly a lot. Choosing to participate in the information exchange and conversations happening in the online space is not an easy decision to make. The vision for this blog was always about providing value, and as it turns out, having a vision is critical in the creation and maintenance of a blog. Here are a few things we’ve learned since our first post:

(more…)

Read comments (21)

Weekly Points of Interest 2008-04-18

Quick Hits

Sites of the Week

And I forgot my camera …

mexicodf.jpg

Image: Paco Olvera Monterd

Amazing how refreshing a change of scenery is, isn’t it? I spent a good part of last week in Mexico City on business, and the warmth of the people, the refreshing business culture and the great food made it a memorable journey. It’s been a long time since I traveled outside of the United States and Canada and the trip brought back pleasant memories of traveling in the North Pacific, China and Southeast Asia too many years ago. It was also a firm, but friendly reminder of the assumptions that we can make about customers and research.

(more…)

Read comments (2)

Weekly Points of Interest 2008-04-11

Quick Hits

Sites of the Week

Weekly Points of Interest 2008-04-04

wpoi.gif

Quick Hits

Sites of the Week

Who turned out the lights?

earthhoursm.jpg

Earth Hour almost made it under my radar.

Thanks to the 30+ emails to “cmassother” last Friday, Earth Hour became pretty hard to ignore. Cmassother is one of our internal listservs and a company free-for-all where CM’ers sell things, ask for advice, share p-chopped files and debate stuff like hockey (apparently the Leafs are going to lose - again). There was no shortage of debate about Earth Hour.

But like the responsible Canadian I am, I spent Saturday evening at home, in the dark, snoozing on my couch. If I was a real Canadian, I would have been hiding under a blanket with my television so the neighbors wouldn’t see me watching “Hockey Night in Canada”. However, I don’t like hockey. My wife did yoga by candle light. My son read a novel. It was so pleasant and quiet, my son suggested we do it next Saturday night. We’re all sold.

Wow - a marketing campaign that sells something that costs less than nothing. More on this later in the week.

And speaking of the lights - we’ve heard our readers and we’ll be making some changes to Experience Matters later this afternoon. For those of you who have had difficulty reading our posts after the release of our recent re-design, we’ll be moving to a more traditional, high contrast look that should be much more readable.

Thanks always for your feedback (particularly Joe Szabo who made the “lights out” comment). We’ll be looking for more after this afternoon’s update.

Read comments (10)

Weekly Points of Interest 2008-23-03

Quick Links

 

Sites of the Week

Weekly Points of Interest 2008-03-20

Quick Hits

 

Sites of the Week