experience matters

Great customer experiences and what it takes to pull them off

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Susanne Jones

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- @criticalmass excuse me Ben Fry. Fat thumbs + tiny iPhone = typos galore. @richinminerals about 3 hours ago from TweetDeckin reply to criticalmass
- Hearing the eminent Ben Gry speak about processing. Incredible. #interinfo about 3 hours ago from TweetDeck
- # if I had a foursquare badge for every zone perfect sample I got, u 11:06:54 PM March 15, 2010 from Twittelator
- I'd also add not a good user exp #sxswi #mikeylikesit Q: how many mkters disclose disclosures in tweets like #paid for FTC compliance?A: no 10:58:50 PM March 15, 2010 from Twittelator
- B2B gets social love. via @benedictwong MSFT started @microsoftpartners 4 BtoB partners specifically address their needs #sxsw #140cs 10:49:25 PM March 15, 2010 from Twittelator
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experience matters is the collective thinking of Critical Mass
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