Tag Archives: Brand
I’m reading Bogusky and Windsor’s Baked In and, while frequently meh, the book does sport some wisdom. The crux in my opinion is this:
“[A] brand’s products and marketing not only tell the same story but also have a deep connection to culture and the flexibility to be extraordinary.”
This got me thinking about how brands have existed throughout time, active within a culture. Particularly, one of my favorite: Budweiser.
[Disclosure: Budweiser is a client. In 2010, I completed quite a bit of content strategy for their website redesign and even dug around for a few days in their St. Louis archives.]
What can we learn from brands like Budweiser; brands that have been cultural landmarks for over a century? And what can these classic brands portend for the future?
Early Days
From roughly the industrial revolution through, say, the 1950s, brands offered consistency. They communicated to consumers that this product would be the same each and every time; they stressed dependability.
As Budweiser gained in popularity with this new light lager, imitators tried to encroach on their territory. Adolphus Busch fought this infringement – very much protecting his good name against these inferior products.
The Budweiser brand stressed consistency in these early days, but prohibition ended consumers’ ability to remain loyal. And a funny thing happened – American beer drinkers got used to the sweeter taste of illegally-produced “bathtub” beer.
So, if I am to believe everything I read on the internet – the only separating myself from a bot is the ability to recognize and mimic a simple string of nonsensical characters or phrases in the form a captcha. We’ve all used them at one time or another, the “prove you’re human test” when posting links on facebook, signing up for web services, leaving blog comments etc. They are nonsensical at best and blatantly unreadable and irritating at worst. But they are a decent line of defense against those who would attempt to spam your facebook profiles, saturate your blog with spam, and generally wreak e-havoc on the world. But a new breed of captchas is at hand, a new captcha that will be relatively easy to read, probably make sense and–most pertinent in our business, act as a bridge between utility and advertising–all while strengthening brand awareness.
“How can this be?” you might ask. Well, allow me to enlighten you.
Why did you take notes in school? There’s a good chance that somewhere along the way a teacher or a parent told you that writing things down helps you to remember them–especially the important things. Well, New York-based Solve Media and their clients are betting that their messages are important enough for you to remember. The plan is to combine captchas with ad revenue. Now, instead of typing out a string of nonsense you’ll write down a branded catch phrase from your favorite brands.
In the example below, random characters are replaced with the Microsoft altruism “Browse Safer.” Another example, an ad for the movie “The Town” might use something like “Turns out Ben Affleck can act, go figure.” McDonald’s, “Better than eating Cardboard.” And so on.
Internet Explorer branded Captcha
At the annual investors meeting last week, coffee brat Howard Schultz, Starbucks CEO, went on the offensive regarding the perception that his coffee is expensive.
Howie (I feel like I can call him that since Howard is my middle name) made two key points. First, that Starbucks has “…become the poster child for excess…” Man, Ozzy Osbourne might have an argument with that if he could still form a sentence.
The second point he made was that because of the extraordinary taste of his coffee, it is a great value. “Don’t let anyone tell you their coffee is the same as Starbucks because it is not.” Oh, and by the way, they have plenty of coffee under $4.
Finally, Howie announced a forthcoming ad campaign that will convince people Starbucks is not as expensive as they are perceived. He said that recent campaigns have generated strong response. So here is my question – what exactly is a “strong response”?
I’m a believer that all campaigns should be driven by an insight, a consumer truth as one of my colleagues here likes to say (thanks for the line, Roger). So, yes, the fact that we are in a recession/depression/AIG induced spiral and people want to save money is an insight. But is it the right insight for Starbucks to act on?
Hot on the heels of fellow Digital Agency Razorfish’s report on The Digital Mom (worth a read), we recently launched an initiative with Mercedes Benz which taps into the idea of Mom as influencer-in-chief in more ways than one. While “blogger outreach” programs are nothing new, (PR firms have been conducting them for some time), there is something to the idea of putting your product and brand in the hands of a real person who’s got an audience willing to listen and letting them say what they want.
Amy Allen fits the profile of the Gen X Mom who not only would consider purchasing a car like the Mercedes GLK, but influences all the purchases her family makes, not to mention the influence she has within her own community of peers. With several thousand followers on Twitter and blog that discusses the realities of all things mom related—Amy Allen is an uber “Digital Mom” who’s savvy about products, motherhood and wired to the teeth.
(more…)
