Tag Archives: social web

The Age of Brandividualism

Posted by David Armano / January 23, 2009 11:54 am 

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Yesterday was a interesting day in Chicago. In the afternoon, there was the Blogwell conference which featured real life case studies from large organizations executing initiatives in the social media space. Companies like:

  • The Home Depot
  • Mayo Clinic
  • H&R Block
  • Sharpie
  • US Coast Guard
  • Allstate
  • Walmart
  • Procter & Gamble

And later that evening, I gave a talk at the Social Media Club in Chicago (above). In both talks I noticed a reoccurring theme. When companies engage a social manner, even the big ones—their initiatives are often powered by individuals. People with real names. faces, families and lives. In fact, most of the more successful examples included people who worked for brands who were beginning to become known on a fist name basis. The Home Depot for example has Sarah, who handles their Twitter initiative. This poses a question for all organizations. What happens if the Sarah’s of the world leave your company? Isn’t it better for a brand to just be a brand?

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Enter the “brandividual“, a term I blurted out in my talk about personal branding later that evening. The phrase was born of a series of questions from the audience which all focused around the same topic. Where is the hard line between my employer’s brand and my own? The answer is not a simple one—but I believe that trends are pointing us to a blurring of that line whether we like it or not. “Brandividuals—people who represent your brand and their own, balancing the two may be something we see more of, not less as companies and brands try to figure out how to engage on a web that’s become increasingly social and personal.

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